Refund & Chargeback Policy

This Refund and Chargeback Policy outlines the conditions under which payments made to ForexAIExchange may be refunded.

ForexAIExchange provides digital financial technology services, including AI-powered forex market insights, educational tools, and analytics. Due to the nature of digital services, refunds are limited.

Digital Service Payments

Platform access
Subscription services
AI-powered market analysis tools
Educational trading resources

Refund Eligibility

Refund requests must be submitted within 7 days of the transaction date.

Duplicate payment
Technical billing error
Service not delivered due to system malfunction
Unauthorized payment reported promptly

Non-Refundable Situations

Trading losses
Change of mind
Misunderstanding of service
Violation of platform terms

Chargeback Policy

Users should contact support before initiating a chargeback with their payment details for refund.

Improper chargebacks may result in account suspension or termination.